Frequently Asked Questions
Everything you need to know about shopping with Shopaleena.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles and cuts.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my Shopaleena garments?
To maintain the quality of your fashion pieces, we recommend following the care label instructions inside each garment. Generally, cold washes and air drying help preserve fabric integrity.